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LIFX Help Center
Set Up & Troubleshooting
Set Up & Troubleshooting
Learn how to setup your bulbs, and start enjoying your LIFX.
Setup and Configuration
Set Up Success: Adding your first LIFX Light
LIFX Light Setup
Hardware Resetting your LIFX
iOS: Adding a light with LIFX onboarding
How can I tell if my Wi-Fi is 2.4 GHz?
How do I set up my LIFX lights with HomeKit?
See all 11 articles
Setup Troubleshooting
My light doesn’t look right, how do I know if it’s broken?
“Uncertified Accessory” error
Router Change
Installation recommendations for LIFX
"An Unknown error occurred"
Connecting taking a long time
See all 9 articles
LIFX App
Getting Around App 4
Control: How to control your lights at location, groups and individual levels
Schedules and Day & Dusk
Effects
Control: Name Tags and Group Cards for Lights
Control: How to turn on and off your lights at location, groups and individual levels
See all 22 articles
LIFX Lights
My Light does not appear in my network list
Firmware update failed
My Light is Broken
LIFX Z Troubleshooting: Flashing Strips
LIFX appears disconnected in app
Firmware updating your LIFX lights
See all 8 articles
Feedback
Feedback for LIFX App 4
LIFX Cloud
Cloud Connecting your LIFX
LIFX Cloud Setup
LIFX Cloud minimum requirements
Networking
Connectivity Issues
Airtime Fairness
WEP networks
The app doesn't see my network
Wi-Fi Connectivity Checklist
Bulb Security
See all 7 articles
Using Multiple LIFX Bulbs
Controlling Multiple LIFX bulbs
Using the Color Wheel and updating your color palette
Setup of Specific Model LIFX Bulbs
App version required for each bulb Model
My Bulbs briefly flash or dim
