Support Home
LIFX Website
English (US)
Deutsch
Français (France)
Italiano
日本語
Nederlands
svenska
简体中文
Submit a request
Sign in
English (US)
Deutsch
Français (France)
Italiano
日本語
Nederlands
svenska
简体中文
LIFX Help Center
Troubleshooting
Troubleshooting
Find steps to solve issues
Setup
“Uncertified Accessory” error
Router Change
Installation recommendations for LIFX
"An Unknown error occurred"
Connecting taking a long time
My LIFX Original started flashing between orange and red
See all 8 articles
LIFX Lights
My Light does not appear in my network list
Firmware update failed
My Light is Broken
LIFX Z Troubleshooting: Flashing Strips
LIFX appears disconnected in app
Firmware updating your LIFX lights
See all 8 articles
App Setup
Setup stops on one of the steps
Networking
Connectivity Issues
Airtime Fairness
WEP networks
The app doesn't see my network
Wi-Fi Connectivity Checklist
Bulb Security
See all 7 articles
