Always set your smart devices up in a space with good Wi-Fi signal - it makes the process a lot easier when you have good connectivity. We recommend setting your light up somewhere close to your router while you get connected, and then moving it to your ideal spot later on.
If you already know all about Amazon Simple Set-up, but your Amazon device has failed to connect to your new LIFX light upon first activation, try these quick tricks first:
- Turn your light off, wait 5 seconds, then turn it back on.
- Make sure you are using a 2.4ghz Wi-Fi network.
If you aren't sure what this is or how to find it, you can read this helpful article here.
Okay, first things first:
Did you purchase through Amazon.com?
If you haven't purchased your new devices through Amazon.com, Amazon Simple Set-up won’t be available to you. If you purchased through LIFX.com or another retail partner, that's fine too – you can still use our LIFX App to get set up.
If you haven’t purchased your new devices through Amazon.com, simply download our LIFX App and it will automatically walk you through the process of setting up your new light. Or read this article on Set-up Success for first time users of LIFX.
Is your Amazon device prepared for Amazon Simple Set-up?
If your Amazon device isn’t new, ensure the version of your device isn’t too outdated for Amazon Simple Set-up.
If your Amazon device is new, ensure you’ve set up that device with Amazon before attempting Amazon Simple Set-up with your LIFX light.
If you’d like to set up your new LIFX light without using Amazon Simple Set-up, you can easily use our LIFX App. Simply download our LIFX App and it will automatically walk you through the process of setting up your new light. Or read this article on Set-up Success for first time users of LIFX.