My Amazon Echo isn't picking up the light right away.

If your Amazon device hasn't picked up your LIFX light yet, there are a couple of things to try out to help it along.


Try this first...

Turn your light off, wait 5 seconds and turn it back on. 
This will give it another chance to be picked up. Do this just once and wait for a few minutes.
Don't turn the bulb off repeatedly in a very short time as this could reset it to factory settings (which happens when you on/off 5x in a row).


Next check...

Make sure you are using a 2.4ghz Wi-Fi network.  
If you aren't sure what this is or how to find it, you can read this helpful article here
You will need to check what network is saved to your Amazon account - if you don't know how to do this in the Alexa app, Amazon explains how you can do this here

You have added the LIFX Skill to Alexa.
You'll need this for your Alexa to find your lights.
You will need to have a LIFX account to link the apps with the skill.
Not sure how to add a skill? We've got a quick little guide here.


If you've done all of the above and you're still having trouble connecting your LIFX lights, either by Simple Set-up or through the LIFX app, it's good to check the following: 

- Your light, phone and router are within 10 ft and visible to each other for initial set-up

- The light is not in a socket that uses a dimmer switch

- You are using the latest version of the LIFX app



Some extra things to try if you're having trouble:

  • Turn your light off, wait 5 seconds and then turn it back on

  • Set your light to airplane mode with Wi-Fi enabled.
    (This can help simplify things just while you're getting started.)

  • Shut down both the LIFX and Alexa apps and re-launch. 
    Check to see if your light has appeared in either app - it may have missed 'announcing' it but still been added in the background.

We've also got an article summing up everything you need to know about Amazon Simple Set-up. If you bought a LIFX White on Prime Day, you might like to check that out here.

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