How can I tell if my Wi-Fi is 2.4 GHz?

LIFX devices can only be connected to the 2.4 GHz band on Wi-Fi routers or access points (AP). 2.4Ghz has a more stable and longer reaching connection. 


Some important things to remember:

Unless you're on whole home wifi (eero, google wifi, orbi, etc), your Wi-Fi router will have a 2.4 GHz band.

Newer routers are often dual-band router, with both 2.4 GHz and 5 GHz bands. 

Some routers default to giving each band the same name. If both of your 2.4 GHz and 5 GHz Wi-Fi bands have the same name (SSID) and password, you will not have any problem connecting your LIFX device regardless of which Wi-Fi network band your smart phone is connected to. 


How can I check whether my network is running on 2.4GHz Wi-Fi?


You will need to refer to your router specifications. All routers will emit at least 2.4GHz, dual band routers will also emit 5.0GHz in addition to 2.4GHz.


You can try by checking with your smart phone.

Easy check of your smartphone's Wi-Fi connection


To find out whether you need to connect to a different Wi-Fi network to set up your LIFX device, go to Settings>Wi-Fi (or Wireless & Networks) on your smart phone.


How many Wi-Fi networks do you see that belong to you?


A) I can see ONE network that belongs to me

B) I can see TWO networks that belong to me


A) I can only see ONE network 

If you only see one Wi-Fi network name that belongs to you, you can proceed with setting up your LIFX device with this Wi-Fi connection. Here the user only has "Del Pero" in their networks so they should use that network to set up. 




B) I can see TWO or more networks:

Here we can clearly see the 5Ghz band denoted by the 5G at the end of "My_Home-5G." We want to select "My_Home" to set up the LIFX device. If you see two or more Wi-Fi network names that belong to you, then one may be a 5 GHz band. Please continue reading the article.






I have more than one network name that belongs to me. How do I identify my 2.4 GHz band network?


From your smartphone's Wireless settings page, look at the names of your Wi-Fi networks.


A 2.4 GHz network may have "24G," "2.4," or "24" appended to the end of the network name. For example: "My_home2.4"

A 5 GHz network may have "5G" or "5" appended to the end of the network name, for example "Myhomenetwork5"


What about Guest networks or other network names?


If your Internet Service Provider (ISP) set up your network, they may have set one of your network bands as "Guest" or a different name. You may need to log in to your Wi-Fi router to see which name is associated with which Wi-Fi band.



I can’t tell by the network name or my smartphone, how do I log in to my Wi-Fi router?


If you have not changed your default user name and password for your WI-Fi router, here is a helpful guide on accessing your router settings

You can also search on the internet for specific instructions using the router brand/manufacturers name and “login {manufacturer’s name} router.” For example, if you have a NETGEAR router, you can search on “login NETGEAR router.” 

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