Firmware Update error message: “One or more devices failed to finalize”

 

Complete the following steps

  1. Ensure the lights are controllable in the app
  2. Restart the Firmware Updater

if this fails...

  1. Turn lights off at wall for 2 minutes
  2. Turn lights back on
  3. Restart Firmware Updater

If the error message remains please contact support.

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